Terms and Conditions

Effective date: 1st day of January, 2026

By agreeing to these Terms and Conditions, you confirm that you have read and understood all Stillgood Films policies, including our [Privacy Policy] and [Refund Policy]. Continued use of our services and completion of any registration constitutes your acceptance of these policies in full.

These terms and conditions (the "Terms and Conditions") govern the use of stillgoodfilms.com (the "Site"). This Site is owned and operated by Stillgood Films. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of Stillgood Films and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

- Harass or mistreat other users of our Site;

- Violate the rights of other users of our Site;

- Violate the intellectual property rights of the Site owners or any third party to the Site; - Hack into the account of another user of the Site;

- Act in any way that could be considered fraudulent;

- Post any material that may be deemed inappropriate or offensive; or

- Transmit computer viruses that could affect other users or the website itself.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

User Contributions

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Website Terms and Conditions Page 2 of 5Users may post the following information on our Site:

- Reviews.

By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.

Sale of Goods And Services

These Terms and Conditions govern the sale of goods and services available on our Site. The following goods are available on our Site:

- Clothing.

The following services are available on our Site:

- Educational services.

The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

User Goods and Services

Our Site allows users to sell goods and services. We do not assume any responsibility for the goods and services users sell on our Site. We cannot guarantee the quality or accuracy of any goods and services sold by users on our Site. However, if we are made aware that a user is violating these Terms and

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Conditions, we reserve the right to suspend or prohibit the user from selling goods and services on our Site.

Payments

We accept the following payment methods on our Site:

- Credit Card;

- PayPal; and

- Apple Pay.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of the following methods:

- Standard delivery. Delivery takes 10 - 17 business days.

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.

You will be required to pay delivery charges in addition to the price for the goods you purchase.

If you purchase goods from us for delivery to a destination outside Canada your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any

Website Terms and Conditions Page 4 of 5failure by you to pay them.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Refunds

Refunds for Goods

Refund requests must be made within 1 days after receipt of your goods.

Refunds do not apply to the following goods:

- Clothing items;

- Educational services; and

- Digital items.

Refunds for Services

We provide refunds for services sold on our Site as follows:

- Stillgood Films will not provide a refund or accept the return of any purchased goods or services. Purchased goods and/or services will not be returned or refunded.

Returns

Returns can be made by mail. To return a good by mail, follow the following procedure: Stillgood Films will not provide a refund or accept the return of any purchased goods or services. Purchased goods and/or services will not be returned or refunded.

Consumer Protection Law

Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

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Limitation of Liability

Stillgood Films and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Stillgood Films and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the Province of Ontario.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

These Terms and Conditions apply to all participants enrolled in any program, course, cohort workshop, or standalone workshop offered by Stillgood Films Inc. By registering for any Stillgood Films program, you agree to be bound by the terms outlined below.

Anti-Harassment and Safe Learning Environment Policy

At Stillgood Films, we are committed to fostering a safe, respectful, and inclusive learning environment for all participants. We stand firm in our dedication to providing a space free from harassment, discrimination, racism, and any form of intimidation.

By registering for our courses, you agree to abide by the following principles:

1. Respect: Treat all participants with dignity and respect, regardless of race, ethnicity, gender, sexual orientation, disability, religion, or any other characteristic.

2. Zero Tolerance for Harassment: Harassment of any kind, including but not limited to verbal, physical, or visual harassment, will not be tolerated. This includes offensive comments, unwelcome advances, threats, or any behavior that creates an intimidating or hostile environment.

3. Participation Guidelines: Engage in constructive and respectful communication during all interactions within our courses. Avoid disruptive behavior that interferes with the learning process of others.

4. Reporting Mechanism: If you experience or witness any behavior that violates this policy, we encourage you to report it immediately to [Contact Person/Team] for prompt and appropriate action.

5. Consequences: Violation of this policy may result in disciplinary action, including but not limited to warning, suspension, or expulsion from the course without refund.

By continuing with the registration process, you acknowledge that you have read, understood, and agreed to abide by the Anti-Harassment and Safe Learning Environment Policy outlined above.

Terms of Enrollment

Stillgood Films reserves the right to discontinue a student’s enrollment in any course(s) if that student does not fit the requirements for a class and/or contributes negatively in class settings, and/or causes class disruptions which may affect the safety, class environment for learning and enjoyment of others. For more details, please view our full Terms of Enrollment.

Thank you for helping us maintain a safe and welcoming learning community.

1. Lateness is an issue. It interrupts the class and brings a negative impact on the instructors. Lateness is arriving after the start time of the class. Should any student be late more than 3 times, the instructor may ask the student to discuss terms for a solution. If no solution remedies the problem on lateness, then Stillgood reserves the right to forward a request to discontinue and terminate the student’s enrollment without any refunds to the student, whether full or partial.

2. Stillgood reserves the right to discontinue, suspend, cease, or expel any student from any course, workshop, class or program who is absent for more than 2 classes. Stillgood will permit exclusion from this policy only for medical reasons, bereavement, or emergencies. Exclusion from this policy is also possible in other cases but those matters are to be discussed and approved by the instructor and/or Stillgood.

3. Stillgood reserves the right to discontinue, suspend, cease, or expel a student’s enrollment and/or participation for whatever reason whatsoever, in any course, workshop, class, or program. This includes, but not limited to: if a student does not fit the requirements for a class and/or contributes negatively to the class settings, and/or causes class disruptions which may affect the safety of others, and/or places in jeopardy the integrity of our curriculum for optimal learning and enjoyment.

4. Stillgood holds their position firm: health and safety comes first, before anything else, including our curriculum, exercises, attendance, etc. Should you feel a serious matter has come up, speak up. We will make the time to resolve and deploy solutions.

5. Food or drinks are not permitted inside the classrooms/study/studio. Only water and water bottles are permitted. If you have a disability in which requires you to have food or drink, then please let your instructor know, and an appropriate accommodation will be provided.

6. To avoid missing classes, students can switch sections at any time, but the student must email and notify Stillgood at hello@stillgoodfilms.com . If failure to notify us, then Stillgood reserves the right to not allow you in the classroom or provide make-up classes.

8. No student may video record, or sound record, in any classroom without express oral or written consent from the founder of Stillgood. Pictures may be taken and shared on social media. However, we expect our students to be courteous to their peers and make sure that those people, objects, written communications (if legible) in the photos have consented to their photo taken and consented to posting on social media / public forums. Some instructors may have the permission from the founder to allow themselves or students take video, sound, and/or pictures. However, it is strictly prohibited to share video, sound, through any social media outlet or transmitted electronically or shared to any device unless with written permission from the founder of the Stillgood. If you have a disability in which requires the use of recording classroom activities, then please let your instructor know, and an appropriate accommodation will be provided.

9. Stillgood is not responsible whatsoever for lost or ‘left behind’ belongings of a student. Stillgood is not responsible whatsoever for any student’s valuables.

10. Should any student leave behind any valuables or food, drink, water bottles and the like, Stillgood reserves the right to discard it.

11. No wet shoes/boots are permitted past the first carpeted entrance, inside the workshop room. In winter, please allow the instructor to show you where your boots and jackets can be stowed. Please respect this policy and bring a change of comfortable footwear.

12. Course scheduling and/or curriculum is subject to change. It is the student’s responsibility to arrange their availability for the course. There are no refunds based on schedule and/or changes to curriculum.

13. Please review our Refund Policy. It is the student’s responsibility to read these terms.

14. By participating in any of our courses, Stillgood has the right to use the student’s image, voice, and name, whether in motion or static, for any use of Stillgood’s publicity on any platform including but not limited to Stillgood’s social media outlets, booklets, testimonials, and Stillgood’s website or those websites connected to Stillgood Films such as YouTube, etc.